Shipping Policy
Thank you for choosing Signaturez for your premium pen purchase. We are committed to delivering your order with the utmost care and efficiency. Please read our Shipping Policy carefully for a smooth and informed shopping experience.
1. Order Processing Time
Orders received on Signaturez will be processed within 1-2 business days, excluding weekends and public holidays.
2. Shipping Time
We ship our pens via courier services, and the estimated shipping time is 4-10 working days from the receipt of your order. Please note that shipping times may vary based on your location and other external factors.
3. Packaging
We take great care in packaging your pen to ensure its safety during transit. Each pen is adequately packaged to prevent damage. Our packaging is designed to protect the pen from potential mishandling.
4. Shipping Providers
We work with reputable courier services to ensure the timely and secure delivery of your order. The courier service used may vary based on your location and the shipping method chosen during checkout.
5. Shipping Costs
Shipping costs are calculated based on the weight of your order and your delivery location. The shipping cost will be displayed at checkout before you complete your purchase.
6. Tracking Information
Once your order is shipped, you will receive an email with the tracking information. This allows you to monitor the delivery status of your pen in real-time.
7. Shipping Damage or Loss
While we take every precaution to package your pen securely, Signaturez is not responsible for any damage or loss that may occur during shipping. In the unfortunate event that your pen arrives damaged or is lost in transit, please take up the matter directly with the respective courier company.
8. International Shipping
At this time, Signaturez ships pens within India only. We do not offer international shipping.
9. Order Status and Support
You can check the status of your order and track your shipment in real-time by logging into your Signaturez account. For any additional support or inquiries related to your shipment, please contact our customer support at info@signaturez.in or call +91-9821561234.
10. Changes to Shipping Policy
Signaturez reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective upon posting on the website.
By placing an order with Signaturez, you acknowledge and agree to the terms outlined in this Shipping Policy.
Thank you for choosing Signaturez. We appreciate your trust in our commitment to providing a seamless and secure shopping experience.